United States Home Services ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you subscribe to our SMS Alerts Program or interact with our website or services. By opting in to receive text messages from us, you agree to the practices described in this policy.
Effective Date: March 23, 2025
Information We Collect
When you interact with our website or subscribe to our SMS messaging service, we may collect the following information:
Mobile Phone Number We collect your mobile phone number when you voluntarily opt in to receive SMS messages from our messaging program.
Opt-In Information We store records of your opt-in consent, including the date, time, and method used to subscribe to our SMS messaging service.
Service Usage Data We may collect information related to your interactions with our SMS service such as message delivery confirmations, message responses, and opt-out requests.
Website and Technical Data When you visit our website, we may automatically collect limited technical information such as your IP address, browser type, device type, pages visited, and referring website.
Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar tracking technologies to improve user experience and understand how visitors interact with our site. Cookies are small data files stored on your device that help us:
• Remember user preferences • Improve website functionality • Analyze website traffic and usage patterns • Enhance security and prevent fraud
You can modify your browser settings to decline cookies if you prefer. However, some parts of our website may not function properly without them.
How We Use Your Information
Your information may be used for purposes directly related to our services, including:
• Sending appointment reminders • Sending service updates and notifications • Sending account-related communications • Sending promotional offers or marketing messages • Responding to customer service inquiries • Improving our messaging services, website functionality, and communication processes
Message frequency may vary depending on your interaction with our services.
SMS Program Disclosures
By opting in to receive SMS messages from United States Home Services, you agree to receive text messages related to our services.
Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying:
STOP – to unsubscribe HELP – for assistance
After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us.
Information Sharing and Restrictions
We respect your privacy and limit how your information is shared.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We may share information with trusted subcontractors or service providers that assist us in operating our business, such as SMS messaging platforms, customer service providers, or technical service providers, solely for the purpose of delivering our services.
Text messaging originator opt-in data and consent will not be shared with any third parties except messaging aggregators and providers necessary to deliver the SMS service.
Data Security and Handling
We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we take appropriate security measures, no electronic transmission or storage method can be guaranteed to be 100% secure.
Your Rights and Choices
You have the right to:
• Access the personal information we hold about you • Request corrections to inaccurate information • Withdraw your consent to receive SMS messages • Opt out of SMS communications at any time by replying STOP
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When updates are made, the revised version will be posted on our website with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or our SMS messaging program, please contact us:
